I also had the same problem.

Downloaded the free software and all went well and everything worked.

Purchased the software and put the file I received by email (zz.mod) in the same folder as my free programs.

The ZZ Tuels link never appeared on the main local "homepage" however, did not work.

I deleted the original folder with all files in it (I had to reboot to do this as some files were busy an could not be deleted).

Created a new folder (under porgrams BTW) and unzipped the free files into this folder. Clicked on tuelz.exe to make sure it worked and it did. I then closed the browser and put the new file (zz.mod) in the same folder.

BEFORE I tried again I took a look at taskmanager and sure enough the file tuelz.exe was still running, probably what caused the problems before.

I clicked on the "tuelz.exe" file name in taskmanager and then pressed the "End Process" button....

Now I clicked the the file "tuelz.exe" and I see the new item and all looks well

Hope this may help another new user.

David

>Briana,
>
>I got the log file, won't post it due to space.
>
>ZZ is not starting, which is why there is no link.
>
>There can be a few reasons:
>
>- "human error" - Double check everything
>
>- corrupt download - could be something missing. Is your
>email program zipping the zz.mod file?
>
>- tuelz.exe isn't really exiting, try rebooting, then
>starting over.
>
>- ZZ doesn't work on your system - No one else has been able
>to use the main tuelz and not ZZ, so I put this last, it is
>unlikely but possible.