John,

Read my post right above your's...Email Kirill AND be sure to send a copy to me, so I can monitor what is going on. I haven't received an email from you to both Kirill and me.

Try this: download a fresh version of Tuelz at:
www.Tuelz.com/download.html

Exit your old Tuelz (but do NOT delete them).

Do the freshly downloaded Tuelz work? Be sure to also include the results in your email. Just tell us if they worked or not.