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Kurtadmin click here to view user rating
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"Tuelz.exe Errors Official Thread"
 
LAST EDITED ON Dec-15-06 AT 02:58 PM (PST)
 
If you have an error about Tuelz.exe (the main program), please post them on this thread.


-Boom boom boom boom.


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kelvin brownmoderator click here to view user rating
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1. "RE: Tuelz.exe Errors Official Thread"
 
   I have started receiving errors, but sometimes I don't check every day. After I stop and restart tuelz, it seems to work properly.
I only notice an error randomly, if I try to execute an action.

kelvin


===== begin error ====
Tuelz
Software Error

Traceback (most recent call last):
File "C:\Xi\tuelz\core\webs.py", line 178, in do_GET
File "C:\Xi\tuelz\core\handlers.py", line 119, in handle
File "C:\Xi\tuelz\core\handlers.py", line 127, in traverse
File "./newz.mod/newz/newztuels.py", line 177, in default_action
File "./newz.mod/newz/newztuels.py", line 563, in publish_category
File "./newz.mod/newz/newztuels.py", line 469, in calc_cloud
File "C:\Xi\tuelz\core\databases.py", line 152, in <lambda>
File "C:\Xi\tuelz\core\databases.py", line 51, in make_query
DatabaseError: cannot start a transaction within a transaction

===end error ===


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Kurtadmin click here to view user rating
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Mar-09-07, 10:38 AM (PST)
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2. "RE: Tuelz.exe Errors Official Thread"
 
Kelvin,

I'll need to have Kirill check this out...In the meantime, try turning off the tag cloud option in Newz Tuel. It looks like the problem is related to cloud.


-Boom boom boom boom.


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Kirilladmin
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3. "RE: Tuelz.exe Errors Official Thread"
 
   Hi Kelvin,

>I have started receiving errors, but sometimes I don't check
>every day. After I stop and restart tuelz, it seems to
>work properly.
>I only notice an error randomly, if I try to execute an
>action.
>

Could you tell me:

1. If you know a sequence of actions that would cause this error to occur? Without a reliable way to reproduce the error, it would be very difficult to fix it.

2. If the entire error message (including all the "File ..." lines) is always the same? If it isn't, could you post all variants of the message?


Kirill


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tasarimoderator click here to view user rating
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4. "RE: Tuelz.exe Errors Official Thread"
 
   I didn't use Tuelz since a while (because personal problems)...
but I get this in my log (see attachment) AND my tuelz doesn't show up..

You (Kurt) told us the last time that it could take some minutes after upgrading... but it never shows up

Let me know

Tasari

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Attachments
http://www.dombom.com/dcforum/User_files/45f434597f6d80bb.txt

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Kurtadmin click here to view user rating
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5. "RE: Tuelz.exe Errors Official Thread"
 
Taz,

Back up your tuelz.dat file then delete it, then start Tuelz and let me know if Tuelz runs OK. If not, I'll have Kirill take a look.


-Boom boom boom boom.


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kelvin brownmoderator click here to view user rating
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6. "RE: Tuelz.exe Errors Official Thread"
 
   Hi Kirill

In my case, I disabled the cloud, as per Kurt, and have not had a problem since.

If you want, I can turn it back on and try to help with testing.

Kelvin

>Hi Kelvin,
>
>>I have started receiving errors, but sometimes I don't check
>>every day. After I stop and restart tuelz, it seems to
>>work properly.
>>I only notice an error randomly, if I try to execute an
>>action.
>>
>
>Could you tell me:
>
>1. If you know a sequence of actions that would cause this
>error to occur? Without a reliable way to reproduce the
>error, it would be very difficult to fix it.
>
>2. If the entire error message (including all the "File ..."
>lines) is always the same? If it isn't, could you post all
>variants of the message?
>
>
>Kirill


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Kurtadmin click here to view user rating
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Mar-12-07, 05:22 PM (PST)
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7. "RE: Tuelz.exe Errors Official Thread"
 
>Hi Kirill
>
>In my case, I disabled the cloud, as per Kurt, and have not
>had a problem since.
>
>If you want, I can turn it back on and try to help with
>testing.
>
>Kelvin

Hey Kelvin...

To be honest, I'm not sure it's worth the trouble to fix.

The tag cloud was a good idea that doesn't seem to be a good feature, as it takes a lot of PC power for produce.

I think at this point in time, I'm more likely to remove it as a feature than to trouble-shoot/fix as it isn't worth the hassle and I have so many higher priorities.


-Boom boom boom boom.


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kelvin brownmoderator click here to view user rating
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8. "RE: Tuelz.exe Errors Official Thread"
 
   Fine by me.

Just letting u know I am available.

kelvin


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tasarimoderator click here to view user rating
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9. "RE: Tuelz.exe Errors Official Thread"
 
   >Taz,
>
>Back up your tuelz.dat file then delete it, then start Tuelz
>and let me know if Tuelz runs OK. If not, I'll have Kirill
>take a look.

YESSSSSSS !!! Tuelz showed up !!
I can click on everything and showing up, EXCEPT :
* ZZ Tuel empty now, previous project gone
* Upgradez takes time : Finally showing up but some strange errors in log (zie attach)

I upgraded new Fatsearch version... I restarted Tuelz, I will let you know how it went, because still busy after 10 min. (I see that in log)

Tasari

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Attachments
http://www.dombom.com/dcforum/User_files/45f6e2271f27d566.txt

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Kurtadmin click here to view user rating
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10. "RE: Tuelz.exe Errors Official Thread"
 
LAST EDITED ON Mar-13-07 AT 10:14 AM (PST)
 
>>Taz,
>>
>>Back up your tuelz.dat file then delete it, then start Tuelz
>>and let me know if Tuelz runs OK. If not, I'll have Kirill
>>take a look.
>
>YESSSSSSS !!! Tuelz showed up !!
>I can click on everything and showing up, EXCEPT :
>* ZZ Tuel empty now, previous project gone
>* Upgradez takes time : Finally showing up but some strange
>errors in log (zie attach)
>
>I upgraded new Fatsearch version... I restarted Tuelz, I
>will let you know how it went, because still busy after 10
>min. (I see that in log)
>
>Tasari
>


Taz,

The dat file will contain all your project info, so deleting it will erase anything you had in ZZ (and other tuelz), which is why you should back it up.

Next, try turning off the tag cloud in Newz Tuel. This may help some.

Also, one server went down just recently (within the hour of the time of my post), which may be the cause of the Upgradez error.



-Boom boom boom boom.


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Kurtadmin click here to view user rating
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11. "RE: Tuelz.exe Errors Official Thread"
 
LAST EDITED ON May-15-07 AT 01:55 PM (PST)
 
Sometimes tuelz.exe doesn't work for some users. This may be due to some strange bug associated with starting tuelz.exe using a shortcut.

Here's a possible fix:
In this case, one needs to specify the parameter "Start In" in the Properties window of the shortcut.

Right click on the SHORTCUT to tuelz.exe -> Properties -> Shortcut tab -> Start In. The parameter should be the directory where Tuelz.exe is located.

It is also possible tuelz.exe is conflicting with any firewall software...

We're looking into this and trying to find a solution.


-Boom boom boom boom.


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12. "RE: Tuelz.exe Errors Official Thread"
 
I had a 'tuelz project' I wanted to start the other day and found that, everytime I tried to activate tuelz, it got a 'site not found' statement. So, I was wondering, when Kurt moved up north, did the tuelbox URL change?

John


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Kurtadmin click here to view user rating
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13. "RE: Tuelz.exe Errors Official Thread"
 
Hi John...

I did't change anything. Try following the instructions in the post right above your's...#11.

Use Task Manager to exit tuelz to make sure it really exited, and try again.

If that didn't work, email or post the contents of the tuel.log file (not the .dat file mentinoed earlier).

If that doesn't work, email me for a new Newz Tuel. That may fix it.

The only thing left at that point would be:
1. Back up tuelz.dat to another folder.
2. Delete the tuelz.dat file in your Tuelz folder.


-Boom boom boom boom.


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14. "RE: Tuelz.exe Errors Official Thread"
 
   Hi Kurt,

I'm still waiting to hear from Krill about my Tuelz problem. It does not launch, or takes a very long time to open and when it finally does open up the browser I get this error

"Internet Explorer cannot display the webpage"

Most likely causes:
You are not connected to the Internet.
The website is encountering problems.
There might be a typing error in the address.


I am connected to the net and obviously there is no error in the address. I also try launching tuelz from mozilla foxfire but that doesnt work either.

Thanks,

Gil

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Kirilladmin
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15. "RE: Tuelz.exe Errors Official Thread"
 
   Hi Gil,

>I'm still waiting to hear from Krill about my Tuelz problem.

Have you got my latest email with an attached pingz.mod?

Kirill


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kelvin brownmoderator click here to view user rating
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16. "RE: Tuelz.exe Errors Official Thread"
 
   I was having a problem starting tuelz also.

So, I back tracked on installs and upgrades.

If I remember correctly, I used the lite version of pingz to start with.

Then recently got the full version of pingz.

And then the new Inz.

What I did was deleted the 3 lated modz I received, adding them back in one at a time.

It seems that pingz.mod.2.0 was a problem.
I am just guessing, but maybe, in my case, it upgraded the wrong version of pingz.

At any rate, it appears to be working properly, now.

kelvin


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Kirilladmin
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17. "RE: Tuelz.exe Errors Official Thread"
 
   Hi Kelvin,

>I was having a problem starting tuelz also.
>
>So, I back tracked on installs and upgrades.

Thanks for the report. It looks that some of the older vesion of Pingz has a bug that prevented upgrades from working properly. I've removed Pingz from Upgradez temporarily until this problem is resolved.

Kelvin, could you possibly send me your current (working) version of Pingz to support@gammacenter.com?

Kirill


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kelvin brownmoderator click here to view user rating
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18. "RE: Tuelz.exe Errors Official Thread"
 
   File sent as requested.

Kelvin


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gilcteam click here to view user rating
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19. "RE: Tuelz.exe Errors Official Thread"
 
   >Hi Gil,
>
>>I'm still waiting to hear from Krill about my Tuelz problem.
>
>Have you got my latest email with an attached pingz.mod?
>
>Kirill

Sorry, Krill but I have not gotten that email. Can you please resend.

Thanks.

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20. "RE: Tuelz.exe Errors Official Thread"
 
   Ok,Krill that did it. Thanks.

Gil

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21. "RE: Tuelz.exe Errors Official Thread"
 
   Hey Guys,

My Tuelz stopped working and I found out that SuperAntiSpyware was preventing it from working. (I recently installed it.) I uninstalled that program and now everything works peachy.

Rich


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22. "RE: Tuelz.exe Errors Official Thread"
 
   Kurt, Krill;

My tuelz is not working again.

Traceback (most recent call last):
File "<string>", line 1, in ?
File "C:\Xi\tuelz\core\applications.py", line 95, in open
File "C:\Python23\Lib\webbrowser.py", line 43, in open
File "C:\Python23\Lib\webbrowser.py", line 250, in open
WindowsError: The system cannot find the file specified: 'http://127.0.0.1:12345/'

I thought you guys were doing an upgrade of some kind, but it hasnt been working for me all day.

Please advise.

Thanks,

Gil

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23. "RE: Tuelz.exe Errors Official Thread"
 
Gil,

I don't know the answer to this, and haven't been able to contact Krill. Not sure what's happening on Kirill's end.


-Boom boom boom boom.


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Johlumteam
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24. "Tuelz won't load anymore"
 
   Kurt,

Strangest thing has happened. Right after I upgraded to get the new Scrubz update Tuelz will no longer load.

IE takes a good minute to open and it gives the following error page message:

===========

Internet Explorer cannot display the webpage

Most likely causes:
You are not connected to the Internet.
The website is encountering problems.
There might be a typing error in the address.

What you can try:
Diagnose Connection Problems

More information

===========

Any ideas or things I can do to get Tuelz working as normal?

Ernie


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Kurtadmin click here to view user rating
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25. "RE: Tuelz won't load anymore"
 
LAST EDITED ON Jul-15-07 AT 08:24 PM (PST)
 
Ernie,

Open the Task Manager alt + ctrl + delete

Exit Tuelz.exe.

Remove Scrubz from Tuel folder, but don't delete it. I'm trying to isolate if it's the Scrubz update causing the problem...

Restart Tuelz.exe.

If Tuelz starts OK....Put Scrubz back in the folder, exit tuelz.exe and restart tuelz.exe.

Once you've restarted, if Tuelz doesn't run, post the output of tuelz.log here and I'll have Kirill take a look.


-Boom boom boom boom.


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